Practice Areas | Consumer Protection Law | Thompson Consumer Law Group, PC
Advocating for consumer rights across the United States (888) 332-7252
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WHAT WE DO

Legal protection for
everyday people.

Focused consumer protection representation in matters governed by state and federal laws. Explore the firm’s established practice areas below.

01 / PRACTICE AREA

Wrongful Repossession

Repossession can be frightening and disruptive. Many states allow lenders to recover collateral without a court order after default, but self-help repossession generally must occur without breaching the peace. Unlawful conduct may include threats, force, breaking into secured property, certain police involvement, or taking a vehicle without legal entitlement.

What We Review

Potential issues include breach of the peace, repossession despite a clear protest where applicable, improper lender instructions, and personal property left inside the vehicle.

What to Bring to Your Case Review

Keep your loan agreement, communications, photographs, witness information, police reports, and a timeline of events.

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02 / PRACTICE AREA

Class Action Law

Consumer protection laws provide remedies for individuals who suffer financial injury or unfair treatment. When a widespread practice affects many people in a similar way, a class action may allow claims to be considered together instead of requiring every individual to bring a separate lawsuit.

What We Review

The firm reviews potential shared misconduct involving lenders, credit bureaus, debt collectors, unwanted communications, and other businesses.

What to Bring to Your Case Review

Preserve correspondence and documentation of the alleged conduct, including account records, billing statements, and the dates of relevant events.

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03 / PRACTICE AREA

Credit Report Rights

The Fair Credit Reporting Act (FCRA) sets standards for accuracy, privacy, and permissible use of consumer reports. Inaccurate or incomplete information, improper access to a report, or failures to investigate disputes may violate the law.

What We Review

You may request copies of your reports and dispute inaccurate or incomplete entries with the appropriate credit reporting agencies. The relevant legal requirements depend on the type of report and the dispute.

What to Bring to Your Case Review

Save complete credit reports, dispute submissions, investigation results, and correspondence with credit bureaus or furnishers.

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04 / PRACTICE AREA

Fair Debt Collection

The Fair Debt Collection Practices Act (FDCPA) and applicable state laws restrict abusive, deceptive, and unfair practices by covered debt collectors. Owing a debt does not mean you must accept harassment or misleading collection activity.

What We Review

Examples of potential violations include threats, repeated harassing calls, inaccurate representations of a debt, and improper disclosures or collection lawsuits.

What to Bring to Your Case Review

Keep collection letters, voicemail recordings, call logs, payment records, and any dispute notices you have sent.

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05 / PRACTICE AREA

Lemon Law & Auto Sales Rights

Federal warranty protections such as the Magnuson–Moss Warranty Act and state lemon laws may provide remedies when a covered vehicle repeatedly fails to meet applicable quality or warranty standards. Other consumer statutes can apply to deceptive vehicle sales or financing.

What We Review

Coverage, qualifying repair attempts, possible relief, and deadlines differ by state, warranty, and vehicle. Undisclosed fees or misleading sales representations may present separate concerns.

What to Bring to Your Case Review

Preserve purchase and financing agreements, written warranties, dealership representations, service invoices, and repair histories.

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06 / PRACTICE AREA

Telephone Privacy / Robocall Laws

The Telephone Consumer Protection Act (TCPA) and related laws restrict certain unwanted telemarketing calls, prerecorded calls, automated communications, and texts. Applicability can depend on the technology used, consent, call purpose, and other legal details.

What We Review

If you receive unwanted communications, a lawyer can evaluate whether the caller complied with federal and state rules and whether a private remedy may be available.

What to Bring to Your Case Review

Keep screenshots and call logs, caller IDs, recordings or voicemails, text messages, and records of opt-out or stop requests.

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